Shipping Information 1

Shipping Information

Fast, reliable delivery to your doorstep. Learn about our shipping options and policies.

Shipping Options

🚚 Standard Shipping

FREE
3-7 business days

Free shipping on all orders within Bahrain and GCC countries. Perfect for non-urgent deliveries.

⚡ Express Shipping

$15 USD
1-3 business days

Fast delivery for urgent orders. Available for most locations within the GCC region.

🌍 International Shipping

Varies
7-14 business days

Worldwide delivery available. Shipping costs calculated at checkout based on destination.

🏪 Local Pickup

FREE
Same day

Pick up your order from our Manama location. Perfect for immediate needs.

Shipping Zones & Rates

Zone Countries/Regions Standard Shipping Express Shipping Delivery Time
Zone 1 Bahrain FREE $10 USD 1-3 days
Zone 2 UAE, Saudi Arabia, Kuwait, Qatar, Oman FREE $15 USD 3-5 days
Zone 3 Jordan, Lebanon, Egypt $20 USD $35 USD 5-8 days
Zone 4 Europe, North America $30 USD $50 USD 7-12 days
Zone 5 Asia, Australia, Africa $35 USD $60 USD 10-14 days

🎉 Free Shipping Promotion

Enjoy FREE standard shipping on all orders over $100 USD to any destination worldwide. No code needed - discount applied automatically at checkout!

Order Processing

When will my order be processed?
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Can I change my shipping address after placing an order?
Address changes are possible if your order hasn't been shipped yet. Contact our support team immediately at support  - universalcustomermarket@gmail.com 
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes for most destinations. However, express shipping may not be available for P.O. box addresses.
What if my package is lost or damaged?
We're fully responsible for lost or damaged packages. Contact us immediately and we'll send a replacement or provide a full refund.   

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Track Your Order

Enter your tracking number below to get real-time updates on your shipment.

You can also track your order by logging into your account or using the tracking link in your shipping confirmation email.

Important Shipping Information

📦 Packaging
All orders are carefully packaged to ensure safe delivery. We use eco-friendly packaging materials whenever possible.
🏠 Delivery Attempts
Our carriers will attempt delivery up to 3 times. If unsuccessful, the package will be held at the local facility for pickup.
📋 Customs & Duties
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in our shipping costs.
🎁 Gift Orders
contact us to get our offer to  gift wrapping and can include a personalized message. Select gift options before  checkout.